Shipping & Returns

Shipping

$10 Flat rate per order Australia wide.

We ship Australia wide using Australia Post.

All orders allow up to 2 business days before item is sent and tracking details are sent to your email.

For international shipping please contact us through our contact page and we can organise a shipping cost estimate.

Breakages & Returns

In the unlikely event of the piece being damaged in transit as we take great care in packaging please take a photo of the damaged item and box and contact within 24 hours of receiving. We are happy to replace any items that have been damaged due to shipping as long as you notify within time you receive the item and provide images.

We create handmade products and so variation in finish and form is inevitable. If you receive an item from us that is faulty or not as described, bring this to our attention within 7days of receiving the item so that we can make steps to either replace the item or refund the cost. Please contact wonkiandjceramics@gmail.com for details about returning the item.